M. Anne Ballard

Universal Storage Group

Anne Ballard is President of Marketing, Training, & Developmental Services for Universal Storage Group and known industry-wide as The Hat Lady for her variety of headwear. Anne has served on the SSA Board of Directors and is a two-term Past President of the Georgia Self Storage Association and a current board member. A frequent speaker at state, national, and international conferences, Anne is also the author of The Hat Lady Speaks: Marketing and Managing Self Storage, and numerous articles for industry magazines and The Self Storage Almanac, Development Handbook and others over the last 30 years. She founded Universal Management Company in Atlanta in 1993 and is now an owner and partner in Universal Storage Group. She handles facility planning, feasibility studies, design, startups and operational consulting, and training.

Nathan Coe

Marcus & Millichap

Nathan Coe joined Marcus & Millichap in 2015 and emerged as one of the top storage brokers in the country. He leads a team covering the entire eastern time zone of the United States and has sold self storage properties and portfolios from South Florida to Maine and everywhere in between. He ranks in the top five nationally of all self storage brokers at Marcus & Millichap. Nathan finished 2021 in the top 40 of all Marcus & Millichap agents nationally across all product types out of about 1,900 agents. He has closed about 355 transactions equaling about $2.3 billion in real estate. Following his consistent business growth, Nathan was promoted to Vice President Investments in the fall of 2020, First Vice President Investments in summer 2021, and Senior Vice President Investments in January 2022. He has been awarded the firm’s prestigious National Achievement Award multiple times along with the firm’s Chairman’s Club award, as well as their top broker honor of Circle of Excellence in 2021 and 2022. He has presented in front of numerous national, regional, and state level self storage associations. In addition to his strong worth ethic and desire to learn, Nathan’s extensive knowledge of the self storage market has gained him recognition as an invaluable resource to a number of the largest self storage owners and developers.

Nick Malagisi

SVN Commercial Realty

Nick Malagisi, SIOR, serves as National Director of Self Storage and Senior Advisor for Sperry Van Ness Commercial Realty, specializing in the purchase and disposition of self storage properties, primarily in the Northeast United States and Province of Ontario, Canada. Nick began his self storage career with industry leader Public Storage, where he was responsible for site acquisition and development of new properties as well as acquisition of existing storage properties.

Nick has participated in the disposition of hundreds of properties from single assets to portfolio sales. He also works as a consultant in preparing feasibility studies for new developments, testifying in court as an expert witness for condemnation cases, and consults on joint venture opportunities. Nick is a 30+ year veteran of the self storage industry and the SSA, a board member of the NYSSA, and a member of SIOR. He is a graduate of the Martin Whitman School of Business at Syracuse University, a veteran of the US Army, and currently resides in the Buffalo, NY area with his family.

Bishesh Shrestha

Live Oak Bank

Bishesh Shrestha is a senior loan officer with Live Oak Bank. He is a dedicated lender in the self storage space and has been working within the industry since 2016. As a senior loan officer, he is responsible for evaluating, qualifying, and structuring self storage loans. He helps borrowers secure their financing using SBA 7a, SBA 504, USDA, and Conventional loan programs. To date his team has originated over $1 billion of self storage loans. Bishesh works with borrowers across the United States, helping them secure financing for self storage acquisitions, development, startup, expansions, and refinances.

Bishesh was born and raised in Kathmandu, Nepal. He completed grade school at Welham Boys’ School in Dehra Dun, India. He attended Miami University in Oxford, OH where he earned a degree in Diplomacy and Foreign Affairs and History. Bishesh later completed his master’s degree at Elon University earning an MBA. He currently lives with his wife and 3 children in Wilmington, NC.