Information coming soon!
The EXPO hall for September is quickly filling up! You know you’re curious to see who will be there… check them out below and keep this page bookmarked as it will continue to grow before the event.
- Bader Company
- Boardwalk Storage Solutions*
- Chateau Products
- Duro-Last Roofing
- Easy Storage Solutions**
- Farmington Bank
- Flexospan Steel Buildings
- Green Street Solar Power
- Hillcrest Agency**
- Insurance Office of America*
- Investment Real Estate
- Janus International**
- Karnak Corporation
- Key Solar*
- Kidd-Luukko Corporation
- Live Oak Bank
- The Mele Group of Marcus & Millichap
- Miller Buildings**
- NAI Norwood Group
- New Haven Moving Equipment
- OpenTech Alliance**
- Package Steel Systems
- Professional Fire & Security
- The Rabco Corporation
- Safehold Special Risk
- Select Merchant Solutions
- Sperry Van Ness
- Storage Auction Solutions*
- Storage Insurance Brokers
- Syrasoft Self Storage Software
- Trac-Rite Door
- Trachte Building Systems
- U-Haul Self Storage Affiliate Network
Thanks to our additional sponsors:
- MiniCo Insurance Agency
- Storage Investment Management, Inc.
Hyperlinked companies are 2017 Five-Star Sponsors
Join us at the Connecticut and Massachusetts Self Storage Associations’ annual self storage Conference and EXPO September 27-28, 2017 at the Foxwoods Resort Casino.
We continue to boast more and more education with another breakout added the day before, and we are incorporating the highly praised format of this year’s Spring Retreat into one of the main educational sessions. Speakers for 2017 include Jeffrey Greenberger, Jim Ross, Melissa Stiles, Lynn Sykes, and more. You can see the full lineup below and a growing list of exhibitors here.
Remember to book your overnight guest room early. With fantastic accommodations, $129/night room rates are a steal. You can book online here. The deadline to make your overnight hotel reservation is Tuesday, September 5, 2017.
Wednesday, September 27, 2017
2:00 PM Registration
2:30 PM Breakouts (attend one)
A Take on Financial Options, with Terry Campbell of Live Oak Bank and Daniel Longo of Farmington Bank
Ending the Battle Between Marketing and Operations: Working Together to Create a Seamless Tenant Experience, with Melissa Stiles and Lynn Sykes of Storage Asset Management, Inc.
Sales and marketing are often at odds with each other. This session will discuss how these two entities can work together to ensure completion of the “leads to leases” cycle. Learn how to connect marketing, sales, and operations for the best customer experience.
3:45 PM Breakouts (attend one)
Overtime and Your Employees, with Jeffrey Greenberger of Greenberger & Brewer, LLP
Overtime is sticky business. Who is exempt, who is not, when you have to pay overtime, and how to avoid it are not simple questions. Join Jeff Greenberger for a to-the-minute update on the rules you have to follow and the newest regulation changes proposed by the labor department to define who is eligible for overtime.
Dominate Your Self Storage Market, with Jim Ross of 3 Mile Domination
Your self storage business has an opportunity to put into practice tools and procedures that will set yourself up for success NOW and in the FUTURE. The goal of this presentation is to give you access to everything you need to market, get rentals, and dominate your local self storage market.
5:00 PM CTSSA Annual Business Meeting
5:00 PM MASSA Annual Business Meeting
5:30 PM Tradeshow and Reception
Join us in the tradeshow hall for mingling, exhibits, hors d’oeuvres, drinks, and networking.
Thursday, September 28, 2017
Registration begins at 8:00 AM. Wake up with breakfast and networking before a day of education and conversation. The schedule and education sessions are listed below.
8:00 AM Registration, Tradeshow, and Breakfast
8:30 AM Welcome and Opening Remarks
8:45 AM Roundtables (attend three)
–How Google is Affecting the Self Storage Industry with Jimmy Sorenson, Easy Storage Solutions
–How Small Operators Can Compete with Big Operators through Operations and Marketing with Melissa Stiles and Lynn Sykes, Storage Asset Management, Inc.
–Late2Lien: The Turnkey Solution to Automating Late End Lien Sale Notices with Jeffrey Greenberger, Greenberger& Brewer, LLP
–Phone Sales Presentations that Convert with Jim Ross, 3 Mile Domination
–R3: Restore, Rebuild, Replace with Roc Hughes, Janus International
–What’s the Difference Between a Market Study vs. a Feasibility Study with Nick Malagisi, Sperry Van Ness
10:00 AM Words with Friends is No Way to Write Your Rental Agreement, Jeffrey Greenberger, Greenberger & Brewer, LLP
Many of you have mastered the game “Words with Friends,” learning how to pick just the right alternative of a word or synonym to fit the space provided and win the game. However, this selection of synonyms or optional words is no way to prepare and enforce a Rental Agreement. Our presenter will not only take you through his thought process in reviewing a lease and looking for the “wrong words,” but also share some examples he has found over the years, of which a simple selection of one or two wrong words can unintentionally change the whole meaning of a lease provision. We are excited to present a fun, fresh presentation that will leave you flipping through your own Rental Agreement to ensure you have not made these same mistakes yourself.
11:00 AM Exhibits
12:30 PM Lunch, Exhibits
1:15 PM Reconvene and Scholarship Award Presentation
1:30 PM No B.S. – How to Maximize Your Self Storage Revenue Management Systems, Jim Ross, 3 Mile Domination
In this presentation, Jim will get into some simple but effective revenue management strategies that you can easily implement right away to start seeing financial benefits.
If you think about it, you’ll realize that everything you’ve done to increase profits has fallen under one of these three categories:
-Increase the Value of Each Customer
-Lower Operating Expenses and Increase Margins
2:30 PM From Development to Opening Day
Growing off the success of May’s Spring Retreat, we are pleased to hold another interactive educational session, this time focused on all aspects of developing, building, opening, and running your self storage facility. Whether you are thinking of breaking ground on a new location, expanding and renovating your current facility, need tips on effective management, or anything in between, this is your opportunity to voice your opinions and concerns and really be a part of the learning.
Group Leaders include Dick Bettencourt of The Rabco Corporation on Feasibility, Tak Lay of U-Haul on Management, David McCormack of SiteLink on Technology, Connie Neville of Sperry Van Ness on Real Estate, and Bob Pouliot of Boardwalk Storage Solutions on Building & Construction.
3:45 PM Closing Remarks, Adjourn
Member Registration: $149 ($169 after September 5)
Nonmember Registration: $175 ($195 after September 5)
2017 Northeast Storage EXPO Exhibits and Sponsorships are Open!
The Massachusetts and Connecticut Self Storage Associations are hosting their annual Northeast Storage EXPO. All suppliers for the self storage industry are invited to exhibit on Wednesday, September 27 and Thursday, September 28, 2017. Sponsorships are also available for added visibility. Register soon and select your booth space!
*NEW FOR 2017* There are two sponsorship opportunities newly offered this year.
- As a Conference Bag Logo Sponsor, your logo will be included on the conference bags supplied by the association.
- The exclusive sponsor of the Hotel Key Cards will design the front of the hotel room key cards, which are given to every overnight guest upon arrival. Literally put your company in their hands every time they return to their rooms.
If you would like to be considered for a roundtable presentation, please send your title and description to Courtney. Topics must be educational in nature, not a sales pitch, and will be approved by the Program Committee. Roundtables will be chosen by Monday, July 17, 2017.
Download the Exhibitor and Sponsor application for complete details, or click on the “Register Now!” button below to register today. You can also view the floor plan. Five-Star annual sponsors receive the benefit of first booth choice. Remaining space is confirmed on a first registered and paid basis.
Join CTSSA and MASSA at our annual Spring Retreat for a day of education and networking!
We’re mixing it up this year by adding in an interactive element for the majority of the event. Hear from our Group Leaders in the morning, then get ready to be a part of the education! Each table will work with a Group Leader to answer a series of questions based on the six areas of focus. After lunch, each table will present the answer that coordinates with their Group Leader, followed by overall group discussion, feedback, and brainstorming.
The six areas of focus and their corresponding Group Leaders are:
- Revenue Enhancement – Damon Emerson, StorSmart Insurance
- Marketing – Charlie Fritts, SIMI
- Staff Training – Scot Vayo, Prime Storage Group
- Defaulted Payments & Liens – Steve Tranni, Stor-U-Self
- How to Compete Against Grand Openings – Kevin Bledsoe, Investment Real Estate
- First Impressions & Curb Appeal – Kevin Bledsoe, Damon Emerson, and Charlie Fritts
We hope you will be able to join us for this truly unique learning experience.
Wednesday, May 10, 2017
8:30 AM – Registration and Breakfast
9:00 AM – Opening Remarks
9:15 AM – Group Leader Presentations
10:00 AM – Group Discussions
11:30 AM – Lunch and Networking
12:15 PM – Group Presentations and Discussion
2:00 PM – Adjourn
Member Rate: $75 ($85 after 4/26/17)
Nonmember Rate: $89 ($99 after 4/26/17)
Tabletop Sponsorship: $250 (Includes one attendee registration and a table to showcase your company’s information and materials.)
Not a member? Join while registering and pay the member rate!
Join presenter Bobby Jones of XPS Solutions on Thursday, June 22nd at 2:00 PM as he explains how you can increase profits by leveraging your contact center technology partnerships.
Webinars are free for members to attend, and nonmembers can attend for $49.00.
Can’t make this one? All of the CTSSA and MASSA-hosted webinars are recorded and posted to the Member Resource section of the website (must be logged in).
Be sure to register for The Competitive Advantage: The Six Areas to Focus on to Give Your Facility an Edge Over the Competition. This joint event with CTSSA will cover six areas of focus including revenue enhancement, marketing, staff training, first impressions and curb appeal, defaulted payments and liens, and how to compete against grand openings.
We’re mixing it up this year by adding in an interactive element for the majority of the event. Hear from Group Leaders, then work to answer a series of questions to be presented and discussed after lunch.
Many thanks to our numerous sponsors of this year’s Spring Retreat being held Wednesday, May 10th at The Publick House Historic Inn in Sturbridge, MA. We couldn’t hold the events we put on without them!
2017 Five-Star Sponsors
April 19, 2017 at 2:00 PM
Scott Zucker, Weissmann Zucker Euster Morochnik P.C.
This webinar will discuss the growing impact that the Americans with Disabilities Act continues to have on the self storage industry and the operation of self storage facilities. The session will discuss the general access regulations that apply to all businesses, the scoping requirements for roll up doors that are specific to self storage construction, as well as the growing trend of litigation concerning websites and the challenges of making online systems accessible to the disabled.