Speaker Melissa Stiles, Storage Asset Management

Description coming soon.

You’ve heard of both tenant insurance and tenant protection plans… but do you know what the differences between them are? Our speakers, Chris Betteridge of Deans & Homer and Damon Emerson of StorSmart/Bader, will lay out what each program has to offer, why they’re a good idea for your business, and how to easily implement them at your facility.

In this presentation, we will cover some of the details to consider when forming an expansion strategy. Our speaker, Steve Hajewski of Trachte Building Systems, will start with a discussion on determining value of an existing property and what you can pay for vacant land for a new project. The presentation will cover a variety of topics related to planning and permitting an expansion, and common snags that developers run into during the process. We will also discuss the improvements that you’ll look at when you purchase an older facility – including security, management, and marketing, as well as some hard to fix problems and red flags to look for and avoid when buying.

Whether you’ve been a member since before the merge of Connecticut and Massachusetts or you just signed up this year, the benefits of membership with the NeSSA are always growing and evolving. Executive Director Courtney Kahler will take you on a guided tour of Northeast Self Storage Association’s website where together you can explore all that NeSSA has to offer, including leases, archived webinars and newsletters, state-specific resource pages, and more. Your online member benefits are just waiting at your fingertips!

Join us for this catch-all webinar for all things legal. With the constantly changing climates, our speaker will touch on the current topics of most importance, whether that’s updating and auditing rental agreements, arbitration and mediation clauses, or revisiting value limits. We’ll discuss the time’s most pressing issues and leave plenty of time for Q&A, so be sure to bring your list of questions!

Contactless rentals has been an increasingly popular topic in self storage, and for good reason. There are many benefits to providing a fully automated customer experience and offering a no contact move-in process is more possible today than ever. In this webinar, industry expert Terry Bagley will offer insight and answer questions about the importance of full automation, improving the customer experience, the technology available for going contactless, and much more. You’ll learn:

• Why it’s important to provide a fully automated move-in experience to meet today’s storage customers where they are
• How technology has improved the tenant onboarding experience and what that means to owner operators
• The automation technology available today
• How smart locks at the unit door allow for fully contact-less rentals and automate the overlock and lock check processes
• Implementation considerations