Category Archives: webinars

Webinar: Making the Most of Your Insurance Claim

In this session, you will learn insurance basics that pertain to the self storage industry and receive tips on making the most of your insurance claim. Presenter Scott Greenwald is the Senior VP and Principal of Goodman-Gable-Gould/Adjusters International (GGG/AI), whose public adjusters represent policyholders in first-party claim negotiations with property insurance carriers for expeditious recovery, after a policyholder has suffered property damage. Insurance experts review and analyze insurance policies, measure damages (to building, business personal property including machinery, equipment, stock, etc., business interruption, loss of rental income/extra expense), prepare detailed claims, and negotiate for expeditious and equitable recovery with insurance carrier(s). Q&A is encouraged.

Money Out: Controlling Self Storage Expenses

As a self storage owner, investor, or operator, you have been living in the Golden Age of Self Storage. That’s right, your facility occupancy’s, revenues, and valuations have never been higher. Unfortunately, your self storage facility doesn’t exist in a void, black hole, or walled garden. There are currently hundreds of new self storage facilities under construction, with more on the way. Expenses such as marketing, payroll, and property taxes are on the rise. In this webinar, we will discuss how to keep your facility’s expenses in check with our presenter, Matthew Van Horn of 3 Mile Domination.

When: Tuesday, June 25, 2019 at 2:00 PM EST

Webinar: Smart Connected Facilities

In this session Pete Whittingslow of PTI Security Systems will take you beyond basic device management, beyond centralized data and reporting. How smart devices and connected facilities are changing the self storage industry. Understand how custom KPIs and dashboards allow you to gain real-time visibility into the health of your business and measure your business impact. You’ll learn:
  • The benefits of Smart Connected facilities for self storage owners/operators
  • How centralized data allows you to monitor, control, command
  • How to respond to different circumstances, facilitating real-time optimization
  • How to embrace the infrastructure and data generated to make more informed decisions

Looking Ahead: A Q&A Webinar on Self Storage Now & Beyond

It’s easy to get caught up in the present when running a business. But in our digital and fast-paced world, tomorrow is something that just can’t wait. On Thursday, February 28th at 2:00 PM, spend an hour exploring the business needs of today while looking ahead at the future of self storage with our panel of experts including Damon Emerson of StorSmart Insurance, Charlie Fritts of SIMI, and Scot Vayo of iStorage.
This webinar isn’t your typical lecture. Instead we will have an open and honest discussion in a question and answer format between our panelists and you. You are encouraged to send in your questions ahead of time to Courtney Long.

More Things that Go Bump in the Night Legal Webinar

With Halloween approaching, our presenter, Jeffrey J. Greenberger, a partner at Greenberger & Brewer, LLP in Cincinnati is back to present a webinar on a new list of actions in your operations that can expose you to a lawsuit. These will not be the basics, such as a failure to properly conduct a lien sale. Rather, Jeff wants to take you on a more advanced review of the other things you do (or fail to do) that can put you at risk for a lawsuit.

Topics include: Failure to properly verify the source of a request to change an occupant’s address or email; failure to properly prepare for the storage of and ask for information about vehicles stored in the space; and failure to properly understand and require Occupant’s indemnity in your Rental Agreement. The goal is to make sure that you avoid an unpleasant and spooky lawsuit surprise that you could have managed to control and avoid if you had taken proper precautions along the way.

As always, Jeff will present the webinar in a lighthearted manner and allow time to answer your questions.

Resurrecting the Facility Manager’s Confidence

Join us for the next webinar in our 2018 series coming up on Tuesday, August 14th at 2:00 PM.

This webinar, presented by March Chase of Southeast Management Company, is focused on enhancing the facility management skill set, resurrecting and improving the manager’s self-confidence and self-esteem and thereby developing a mindset for success, and premier financial performance at the store level.

Payment Practices to Win Tenant Disputes

Join us on Thursday, April 26th at 2:00 PM as SiteLink’s Sheryl Scott covers some basic steps you can take if you ever find yourself involved in a dispute with a tenant. Some points she’ll discuss include:

  • Understanding common reasons for disputes
  • Best practices to win disputes
  • Does my authorization form meet the Visa and MasterCard requirements?

Have Questions? We Have Answers: Ask Our Storage Experts

We know that running a storage facility can be difficult and confusing at times. That’s why we’re here to help! Three NeSSA Board members will be on call to answer your questions LIVE. This isn’t your typical lecture with 10 minutes of Q&A squeezed in at the end. Take advantage of this time for discussion and problem solving that matters to you and your business. Panelists include Charlie Fritts of Storage Investment Management, Inc., Jessica Lamoureux of Storage Insurance Brokers, and Steve Tranni of Stor-U-Self.


We also encourage you to send some of your questions to us in advance! Simply email Courtney with the subject line, “December Webinar Questions.”

Top 10 Reasons to Offer Tenant Insurance

Join NeSSA and Mario Macaluso of the SBOA on Wednesday, October 25th as we discuss the following key areas of tenant insurance:

  • The benefits of offering Tenant Insurance
  • Perspective
  • Beliefs vs. Facts as it relates to insurance and rentals
  • Survey Statistics on who requires insurance
  • Most common claims
  • Participation rates for operators requiring proof of insurance

Tools & Techniques to Maximize Profitability

Presenter Alyssa Quill of Storage Asset Management, Inc. focuses this webinar on strategies and tools for your self storage facility to maximize performance and profitability. Revenue management encompasses not only managing your storage unit rates, but also taking in consideration competition review, pricing and staff participation.

As always, webinars are free for members and cost $39 for nonmembers to attend.

Event info:
Thursday, August 17, 2017
2:00 PM EST

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