You’ve heard of both tenant insurance and tenant protection plans… but do you know what the differences between them are? During our next webinar on Thursday, June 17th, our speakers will lay out what each program has to offer, why they’re a good idea for your business, and how to easily implement them at your facility. Join Chris Betteridge from Deans & Homer as he updates you on all things tenant protection and Damon Emerson of StorSmart Insurance for a lesson in tenant insurance. Be sure to bring plenty of questions!
Due to the repercussions of the COVID-19 pandemic, the Northeast Self Storage Association Board of Directors has had to make the difficult decision to reschedule the annual Northeast Storage EXPO until 2022. At this time our venue is still shut down, and the state of Massachusetts is imposing a 10-day quarantine or a recent negative COVID test to outside travelers along with additional gathering restrictions. With so many unknowns, planning a large event is impossible at this time.
In order to allow enough time for these obstacles to subside, the EXPO will now be held May 10th and 11th, 2022 at the MGM in Springfield, MA. All exhibitors have been informed and given the option of a full refund or a registration transfer, and speakers have been notified as well.
We will continue to plan our live half-day educational Retreat for October 7th, 2021 at the Publick House Historic Inn in Sturbridge, MA. More information on this event will be available soon.
NeSSA remains dedicated to providing our members and all those within the Northeast storage industry with the highest quality of education and most accurate information possible. We will be reaching out in the coming weeks with a survey about education; please be sure to participate so your voice is heard. You can also check back here and on our social media pages for news and updates.
Like you, we are once again extremely disappointed that we will not get to meet at our EXPO this year. Know that we are here for you and that you can reach out to us with questions at any time.
In our next webinar on April 7th, we will cover some of the details to consider when forming an expansion strategy. Our speaker, Steve Hajewski of Trachte Building Systems, will start with a discussion on determining value of an existing property and what you can pay for vacant land for a new project. The presentation will cover a variety of topics related to planning and permitting an expansion, and common snags that developers run into during the process. We will also discuss the improvements that you’ll look at when you purchase an older facility – including security, management, and marketing, as well as some hard to fix problems and red flags to look for and avoid when buying.
Whether you’ve been a member since before the merger or you just signed up this year, the benefits of membership with NeSSA are always growing and evolving. During this webinar, Executive Director Courtney Kahler will take you on a guided tour of Northeast Self Storage Association’s website where together you can explore all that NeSSA has to offer, including leases, archived webinars and newsletters, state-specific resource pages, and more. Your online member benefits are just waiting at your fingertips!
Mark your calendars for Tuesday, December 8th or just register now!
A huge thank you to the companies who have stepped forward as sponsors for this first-ever virtual regional event among the Northeast, Maine, and New Hampshire Self Storage Associations.
If you haven’t registered for Forward 2020 yet, go check it out right now! This event is all about looking ahead at what you can do to help yourself succeed during these trying times and beyond. From legal and market updates to tips for auctions and automation, we’re covering it all. And because it’s virtual, you get to stay safe and comfortable at your own location and attend for a fraction of the price of a live show.
If you’re interested in joining the companies below as a sponsor of this unique event, there’s still time! Register today to maximize your visibility.
NeSSA 2020 Five-Star Sponsors
The Northeast, Maine, and New Hampshire Self Storage Associations are joining together to host a 2-day virtual educational event on November 4th and 5th. With the cancellation of their fall shows, the associations are teaming up to provide education to their members and their state self storage industries.
2020 has been a year of turmoil and we need to look ahead at future processes, regulations, trends, and opportunities in order to succeed, so we invite you to attend Forward 2020. Join us for sessions on pressing issues such as legal and legislative, the future of our market, lien sales, business automation, and more.
The agenda and registration is below. Session descriptions will be updated as soon as possible, so check back often for new information!
Wednesday, November 4th
10:00 AM Welcome
10:15 AM Automation: Is It for Everyone? with Matthew Beal, Storable
Sponsored by Easy Storage Solutions
Join us to discuss the full range of automation and how it can be more simple and practical than you may think. Automation isn’t a one-size-fits-all solution. When it’s tailored to your operation, your business can run more efficiently and effectively while improving the tenant and staff experience.
11:30 AM New Normal or Not! Operational Best Practices – Pandemic or Not! with Lynn Sykes, Storage Asset Management
Sponsored by PTI Security Systems
Industry expert Lynn Sykes has seen most everything in her 19-year career. In this presentation, she will offer up best practices that will help you continue to operate during any crisis, prosper during a pandemic and economic downturn, go more virtual for rentals, and create a great customer experience in our “new normal.”
12:45 PM When Will It End: Legal Considerations During the Coronavirus Pandemic and Beyond with Joe Doherty, Self Storage Association
Massachusetts and Rhode Island facilities can look forward to this session as SSA’s Chief Legal & Legislative Officer will present state overviews from the COVID-19 pandemic and answer your questions. He will also provide tips for avoiding wrongful sale claims in the future, collection guidance, what new rules and regulations you should know, and more.
2:00 PM How to Understand and Make the Most of the 2019 New Hampshire Lien Law Updates with Joe Doherty, Self Storage Association
Almost a year has passed since the lien law was successfully updated in New Hampshire, and even though the pandemic interfered in NHSSA’s efforts to update its members, they remain committed to getting this information to you. SSA’s Joe Doherty was instrumental in the law’s passage and will address everything you need to know, such as specific changes to the lien law, updates you need to make to your rental agreements to comply, changes to your lien sale procedures, etc. He will also answer any questions you may have.
3:00 PM Adjourn
Thursday, November 5th
10:00 AM Welcome
10:15 AM Market Evaluation, Cap Rates, Aftermath of Initial COVID-19 Impacts, and Where the Market is Heading with Kevin Bledsoe, Investment Real Estate, LLC
One of the most frequent questions asked over the last 90 days from self storage owners is, “What are you seeing in the market as a result of COVID-19 and what will be the short-term and long-term effects?” More specifically, self storage owners want to know if occupancy is down at facilities, how bad delinquency issues are, what is happening with property values, if new construction projects are moving forward, what will happen to property values in the near future, how day-to-day operations have changed, if they should process rent increases, and what the future of our industry is. Our speaker talks to thousands of owners from across the country every year, ranging from single property owners to CEOs of the country’s largest REITs. His company subscribes to data collection programs in order to keep a pulse on the industry and works to understand where they see the market heading as we enter 2021. Let’s take some time to understand where the market is going and what owners are doing to prepare for the future.
11:30 AM Taking Your Auctions from Chaos to Control with Alonna Ross, StorageAuctions.com
In this session we will be covering aspects of both online and live auctions. Key presentation points include how to operate and prosper during the pandemic and possible recession, new auction trends, auction automation, and tips for a successful auction.
12:45 PM Legal Operations of Self Storage Facilities in the ‘New Normal’ of a Pandemic with Scott Zucker, Weissmann Zucker Euster Morochnik & Garber P.C.
Sponsored by Goodman-Gable-Gould Adjusters International
Join self storage attorney Scott Zucker for an extended session that will provide state-specific updates for Maine and Connecticut along with a portion on general best practices, operational issues, and of course, Q&A. We will cover topics recommended by you including new rules and regulations, collection guidance, liability during the pandemic, and more.
2:30 PM Adjourn
VENDORS: You have the opportunity to get your company in front of three different associations – five states total – during one event. If you are interested in sponsoring Forward 2020, don’t delay! Many of these sponsorships are limited and already being claimed. Read about them and reserve yours here.
Attendee Registration Fees
Registration for members of the Maine, New Hampshire, and Northeast Self Storage Associations is just $30 per person. All registrations will be distributed back to the member’s appropriate association.
Nonmembers are invited to attend for $70. Consider joining your state association to not only attend this event at a discounted rate, but to receive all the other benefits of your association. Membership cost and effective dates can be found on the registration page.
You need to do everything possible to stay out of them!
Join us for our next webinar on Tuesday, October 27th, for all things legal. With the constantly changing climates, attorney Jeffrey Greenberger of Greenberger & Brewer, LLP will touch on the current topics of most importance, whether that’s updating and auditing rental agreements, arbitration and mediation clauses, or revisiting value limits. We’ll discuss the time’s most pressing issues and leave plenty of time for Q&A, so be sure to bring your list of questions!
The Northeast Self Storage Association has made the difficult decision to postpone the annual Northeast Storage EXPO until 2021. Both NeSSA and the MGM Springfield realized the event would be difficult – if not impossible – to hold amid the ongoing COVID-19 pandemic and the uncertainty and regulations that follow it.
Originally scheduled for October 7th and 8th of this year, the event will now be held May 11th and 12th, 2021 at the MGM in Springfield, MA. All exhibitors have been informed and given the option of a full refund or a registration transfer, and speakers have been notified as well.
While we do not know what the future of our live events will look like, NeSSA remains dedicated to providing our members and all those within the Northeast storage industry with the highest quality of education and most accurate information possible. We will be exploring alternative online education options for this fall in the coming weeks and will keep you updated along the way.
Be sure to check back here and on our social media pages frequently for news and updates. State-specific information for Connecticut, Massachusetts, and Rhode Island regarding the pandemic can be found in posts on our homepage. Additional federal, state, and industry resources are available to our members on our COVID-19 Resource page.
Like you, we are so disappointed that we will not get to meet in person this year. Know that we are here for you and that you can reach out to us with questions at any time.
Please stay safe, stay happy, and stay well.
Join NeSSA during our next webinar, Contactless Rentals: How to Automate the Move-In Process at Your Self Storage Facility, on Thursday, July 30th at 2:00 PM with Terry Bagley of Janus International.
Contactless rentals has been an increasingly popular topic in self storage, and for good reason. There are many benefits to providing a fully automated customer experience and offering a no contact move-in process is more possible today than ever. In this webinar, industry expert Terry Bagley will offer insight and answer questions about the importance of full automation, improving the customer experience, the technology available for going contactless, and much more. You’ll learn:
- Why it’s important to provide a fully automated move-in experience to meet today’s storage customers where they are
- How technology has improved the tenant onboarding experience and what that means to owner operators
- The automation technology available today
- How smart locks at the unit door allow for fully contact-less rentals and automate the overlock and lock check processes
- Implementation considerations
Don’t wait! This webinar is free to everyone!