Category Archives: board

New Executive Director Announced for NeSSA


June 28, 2018 – The Northeast Self Storage Association (NeSSA), comprised of Connecticut, Massachusetts, and Rhode Island, announced that Courtney J. Long will serve as their new Executive Director effective July 1, 2018. NeSSA’s long-term Executive Director, Lorna M. Bolduc, has decided to retire after having worked with the states that make up the association for just over 10 years.

“Retirement is calling and I’m looking forward to a more relaxed lifestyle,” said Lorna. “I started working with CTSSA in 2007 and with MASSA in 2010 and the relationships I developed have helped make my career in association management, and more specifically as a self storage association exec, a rewarding one. Thank you to all for your support over the years.”

Lorna hired Courtney in February 2015 to serve as CTSSA’s and MASSA’s Membership & Meetings Manager. They have worked closely together over the last three years on all aspects of managing the association.

Joe Victoria, President of NeSSA, said, “Lorna has been an integral part of our history and will always be part of our future as she was responsible for merging our states into the first regional self storage association. We appreciate everything Lorna has done for us over the years and wish her a wonderful and fulfilling retirement. NeSSA’s board members have worked with both Lorna and Courtney for the past several years, so it only seems fitting to have Courtney take over the reigns. She has learned from the best and we are all looking forward to working with her in this new role.”

If you have any questions, please feel free to reach out to us at

The Birth of a New Association

Four score and 38 weeks ago, our Connecticut and Massachusetts Boards brought forth unto New England, the idea of a new association, conceived in cooperation and dedicated to the proposition that a merged organization would be larger, stronger, and provide more benefits to the self storage industry in Connecticut, Massachusetts, and Rhode Island.

Now that we have engaged in a greater association, we can ensure that an organization so conceived and so dedicated can long endure. We are met at the newly formed Northeast Self Storage Association’s EXPO to network, learn, and celebrate the merger.

But in a larger sense, the process of merging was complicated. Our members, however, came through with more than enough votes to approve this new larger and stronger organization. The world will little note, nor long remember what we say here, but the self storage industry, from the SSA to other state associations, will never forget what we did here in 2017, forming the first-ever United States regional self storage association.

We here are highly resolved that we are done with the attorney who made this process difficult. For it is up to us, now that we’re done with the legal process, to be dedicated to the association and dedicate ourselves to the unfinished tasks before us.

We have given birth to a new association of the members, by the members, and for the members, and we shall not perish but thrive.

Speech given by Executive Director Lorna M. Bolduc, CAE at the September 27-28, 2017 Northeast Storage EXPO.

CTSSA and MASSA Merger Takes First Major Step

As announced late in 2016, a potential merger of CTSSA and MASSA has been in the planning stages. Work with an attorney who has experience working with business nonprofits began in January of this year. The goal is that CTSSA and MASSA will become one organization by fall 2017 and we are pleased to report that significant progress to that end has been made.

On May 10, 2017 the CTSSA Board and the MASSA Board held a joint Board meeting in Sturbridge, MA, to review the associations’ plan for a merger of CTSSA and MASSA. The merger is taking place under the auspices of the State of Massachusetts and in order to move ahead, several documents required by the State needed Board approval. Both Boards reviewed and discussed the attorney-generated documents. Each Board had to approve the merger for their organization, they both then had to approve an agreement to merge, and two other State-required forms. Additionally, a new set of bylaws based on the very similar bylaws each organization already had in place, were considered by the joint Boards.

It is exciting to report that both Boards approved all documents unanimously. The unanimous approval is testament to the fact that this merger is good for both Connecticut and Massachusetts members as well as the self storage industry in general.

While the merger is between the two active state associations, the goal of the merger is to expand our geographical reach by also including the Rhode Island self storage industry. Rhode Island has been inactive for many years and there have been requests from many of the facilities there to become active. The steps necessary to include Rhode Island are also being addressed so that Rhode Island facilities will now also have an association they can call their own.

The new merged organization’s name will be the Northeast Self Storage Association, or NeSSA. This name continues the branding we have already established for the Northeast Storage EXPO and the Northeast EDGE (our joint, quarterly newsletter). The tagline under the name of the association will list the three states that the newly formed association will serve.

The next step is for voting members of both CTSSA and MASSA to approve the merger. A ballot is being developed under the guidance of the attorney and will be distributed to members with voting rights. It is of the utmost importance that members vote and return their ballots to the office. We will notify you when the ballots are distributed and will stay in close contact with you about this critical component of the merger.

All members and potential members are invited to call or e-mail the office if you have questions, concerns, or discussion about the merger. Contact information is below. Additional information on the merger is available at: Merger Details.

The national Self Storage association (SSA) is very supportive and is behind our efforts to unite three small northeastern states into one larger, unified association. One regional association is more likely to increase the number of members, the number of attendees at events, and give our vendor members more visibility with their primary audience.

Contact us with any questions, concerns, or further discussion. We’d be happy to chat with you about the merger.

Contact MASSA: 617-600-4481;
Contact CTSSA: 860-228-3624;

The CT and MA SSA Boards Talk about Merging


At the September 27, 2016 Board meetings for the Connecticut and Massachusetts Self Storage Associations, it was proposed that the associations consider merging. It was voted unanimously to pursue the idea. A merger Committee was formed with representation from both facility and vendor members. The merged association would serve three states: CT, MA, and RI.

Working Jointly Produces Positive Results

CTSSA and MASSA have been hosting a joint meeting of the Boards once annually since 2010. We currently collaborate annually on six webinars, the Northeast Spring Retreat, and the fall Northeast EXPO. Each of these events has become more successful because of the collaboration. Working jointly, we’ve expanded our speaker base, built our attendance, offer the webinars at no cost to our members, increased sponsorships, and combined the annual meetings of the two groups resulting in a more affordable Northeast EXPO for our vendor members and increased overall attendance. Last year we eliminated the state-specific quarterly newsletters and now collaborate on a joint newsletter, the Northeast Edge.

Impact of Merger on our Members

We expect that a merger of the two associations will have a positive impact on you and your business. As one organization, we will have the same mission, governing documents, a single Board of Directors, and a united member base. Members will not lose any of their current member benefits and are likely to gain resources as the association can consolidate its efforts to produce one website with a common-core section of best practices, plus provide access to state-specific laws. For members with facilities in multiple states, this consolidation will result in one dues notice, one website login, one association office phone number and e-mail address, and one expanded membership roster. It is expected that the merged association will become larger than the combined membership of the existing associations resulting in increased revenue and participation at our events.

Our annual dues structure will change but the cost of dues should not change significantly. For some a small increase, for others a small decrease.

Our government relations efforts in the individual states will continue. This, we believe, is one of the most important things the associations do for our industry. The process and cost of pursuing legislation in each state is significantly different. Each association will bring to the merged association the money they have already accrued for the legislative efforts in their state and this money will be preserved for advocacy within that state. As additional funds are needed, the members within that state will support their state’s lobbying efforts. Each state will hire their own lobbyist when necessary and have their own Government Relations Committee.

The Process of Merging

The Association Boards have developed a relationship with an attorney who handles nonprofit association mergers. Our work with the attorney begins this month. The attorney will direct our activities and assist with the filing of state forms in both CT and MA and with the IRS. Volunteers will develop our organizational documents, for example our bylaws, and all of our organizational documents will be reviewed by the attorney before they are enacted.

Later this year both boards will vote whether to approve the merger, then the membership will vote. We anticipate both votes and all of the merger paperwork with appropriate approvals will occur in time for the new merged association to become active in October or November of 2017 with January 2018 the start date of the Northeast Self Storage Association – NeSSA.

Your Input

We would like your feedback. Take an active role in the merger process and begin by giving us your feedback. What are your questions? What are your concerns? Why do you think the merger is good/bad for the industry? Note that your answers are confidential. If you would like someone to respond to your questions directly, you will need to add your contact information in the optional space provided on the form. Also, note that answers will be reported in the aggregate and no names/addresses will be shared with the larger group. The deadline for completing the feedback form is January 20, 2017 at midnight.

Go to:


As we go through each step in the merger process, we will keep you informed of our progress. Our next communication will be to summarize the results of the feedback form we’ve asked you fill out. You are invited to contact anyone on our Merger Committee if you’d like to discuss the merger prior to filling out the feedback form or at any other time during the merger process.

Our Merger Committee members are:

Damon Emerson, CTSSA Director – Vendor Member

Charlie Fritts, CTSSA Immediate Past President and MASSA Treasurer – Facility Member
716-689-7377; 716-583-0419 cell;

Mike Kane, MASSA Immediate Past President – Facility Member
508-881-8550; 508-641-1900 cell;

Jessica Lamoureux, CTSSA President – Vendor Member
860-372-4106 x405; 914-490-8671 cell;

Connie Neville, MASSA Vice President – Vendor Member
781-696-6241 cell;

Jeff Ryer, CTSSA Vice President – Facility Member
203-778-6724; 203-470-6169 cell;

Steve Tranni, MASSA 2016 Past President – Facility Member
781-272-2899 x16;

Scot Vayo, CTSSA and MASSA Director – Facility Member

Joe Victoria, MASSA President – Facility Member
401-529-1129 cell;

Congrats to the 2017 Board of Directors

As we close out another year, we would like to thank all of our directors and volunteers for making 2016 a success.

Congratulations to the 2017 CTSSA Board of Directors! We are looking forward to another great year of progress and collaboration.

Jessica Lamoureux, President
Storage Insurance Brokers

Jeff Ryer, Vice President
Mill Plain Self Storage

Michael Barker, Secretary/Treasurer
Meriden Self-Storage, LLC

Charlie Fritts, Immediate Past President
Storage Investment Management, Inc.

Marshall Dubaldo
Coventry Self Storage

Mike Elliott
Stor-U-Self Portland

Damon Emerson
StorSmart Insurance

Cheryl Havel
Riverton Self Storage, LLC

Michael Kenney
Mike Kenney Consulting

Partick Lemp
Self Storage Consultants

Scot Vayo
Casey Storage Solutions

Vote for the 2017 Board of Directors

Beginning Monday, October 17th at 8:00 AM, members will receive an email with instructions and a personalized link to vote for the CTSSA 2017 Board of Directors. There are two open positions, and you may either vote to fill these slots or abstain.

Candidate information listed in the poll includes their bio and a picture. We urge you to read through them and make an educated vote – it will also be helpful in getting to know your future Board members!

Each email address can only vote one time, and cannot forward on their emails to other addresses.

Voting will last until Tuesday, November 1st at 5:00 PM. A reminder email will be sent before voting closes.

Want to vote but can’t because you’re not a member? No worries – join here!

Call for 2017 Board Nominations

Members of the Connecticut Self Storage Association are invited to participate in the nomination process for Director positions on the 2017 CTSSA Board of Directors. You may self nominate or nominate someone you think meets the requirements below.

Nominations are due by August 26, 2016.

We will be filling two (2) three-year terms during this election process. Terms begin January 1, 2017.

Download the form to nominate candidates who you believe would assist the self storage industry in Connecticut by providing strong leadership to our State Association. Before nominating someone, please ask them if they are willing to serve on the CTSSA Board. Self nominations are also encouraged, so if you would like to serve on the Board, please nominate yourself by filling out the nomination form.

Please include a brief typed bio (Word document) and a picture of the nominee (.jpg file) with your nomination. These items are required for the ballot and will be required within three days of submission if not initially sent with the form.

For an individual to be placed on the ballot, he or she must be a member of CTSSA or an employee of a member in good standing. They must agree to fulfill the responsibilities of the CTSSA Board of Directors.

These responsibilities include, but are not limited to:

  • Attend Board meetings made up of a combination of conference calls and in-person meetings; approximately four (4) to five (5) per year.
  • Represent the Association to potential new members, current members, and vendors.
  • Promote ideas and opportunities that would benefit the membership and/or the self storage industry.
  • Attend meetings, events, and seminars hosted by CTSSA.
  • Become involved in one of the sub-committees created by the Board.

We look forward to building a strong leadership team for 2017 as we continue to build a stronger Association.