Author Archives: Courtney

About Courtney

Executive Director of the Northeast Self Storage Association (NeSSA).

Leveraging Solar for Financial Gains Webinar

Join our presenter, Erik Bruner of Pivot Energy at 11:00 AM on October 21st, as we discuss solar purchase techniques and advantages. We’ll discuss:

  • How to qualify yourself as a business
  • Why solar is the perfect solution for self storage owners
  • Steps your business can take to make solar happen
  • What the Massachusetts and Rhode Island SMART program is

Fall Retreat 2021 Sponsors

Thank you to the sponsors of our 2021 Fall Retreat! The event was a success thanks to you!

If you aren’t able to attend, NeSSA members will be able to download a copy of Jim Mooney’s presentation, Fresh Off the Presses: A 2021 Manager’s Playbook from our Member Resources section (must be logged in).

Five-Star Sponsors

Event Sponsors

Production Sponsor

Lanyard Sponsor

2022 Board Nominations are Open

Members of the Northeast Self Storage Association are invited to participate in the nomination process for the Director positions on the 2022 NeSSA Board of Directors. You may self nominate or nominate someone you think meets the requirements below.
Nominations are due by October 22, 2021.
We will be filling several three-year terms during this election process. Terms begin January 1, 2022.
Download the form to nominate candidates who you believe would assist the self storage industry in the Northeast states of Connecticut, Massachusetts, and Rhode Island by providing strong leadership to our association. Before nominating someone, please ask them if they are willing to serve on the NeSSA Board. Self nominations are also encouraged, so if you would like to serve on the Board, please nominate yourself by filling out the nomination form.
Please include a brief typed biography (in a Microsoft Word document) and a picture of the nominee (in a .JPG file) with your nomination. These items are required for the ballot and will be required within three days of submission if not initially sent with the form.
For an individual to be placed on the ballot, he or she must be a member of NeSSA or an employee of a member in good standing. They must agree to fulfill the responsibilities of the NeSSA Board of Directors, which include:
  • Attend Board meetings made up of a combination of conference calls and in-person meetings; approximately three (3) to four (4) per year.
  • Represent the Association to potential new members, current members, and vendors.
  • Promote ideas and opportunities that would benefit the membership and/or the self storage industry.
  • Attend meetings, events, and seminars hosted by NeSSA.
  • Become involved in one of the sub-committees created by the Board (Membership, Program, or Scholarship).
Return the completed nomination form as an email attachment to no later than Friday, October 22, 2021.

2021 NeSSA Academic Scholarship

Applications for NeSSA’s 2021 Stephen Tranni Academic Scholarship are due to the office by Sunday, August 15, 2021.


Applicants must be an employee of or related to a member of the Northeast Self Storage Association, and are enrolled or enrolling in a school of higher education.


Scholarships will be chosen by a committee of volunteers from NeSSA and will be awarded each year. If there is more than one applicant the committee deems worthy of a scholarship, the amount may be split into differing levels and presented to more than one individual.

Selection Criteria

Scholarships are based on the applicant’s responses to the questions on the application.


Completed applications must be received no later than August 15 for the current/upcoming academic year.

  1. The applicant must be an employee of, or related to, a member of NeSSA.
    1. Applicants cannot be related to scholarship committee members.
  2. The applicant must be enrolled or enrolling in a school of higher education, either full-time or part-time (technical college, 2- or 4-year college, graduate school, etc.), and able to provide proof of acceptance or attendance.
    1. Proof of acceptance or attendance can include your letter of acceptance, transcript, etc.
  3. The application will include questions and a 300-600 word essay which will provide a response to a posed question and demonstrate the applicant’s thoughts on the importance of higher education.
  4. The scholarship must be used for the current/upcoming academic school year.
  5. The applicant must submit a completed application with all required supporting documents by the noted deadline of August 15.
  6. The scholarship recipient(s) will be honored at an upcoming NeSSA event. One need not be present to accept.

Please email the completed application to

NeSSA 2021 Fall Retreat

The Northeast Self Storage Association is excited to hold its first live event since 2019!

Join us at the Publick House Historic Inn in Sturbridge, MA on Thursday, October 7, 2021 for Fresh Off the Presses: A 2021 Manager’s Playbook.

Begin your morning mingling with sponsors and other self storage owners and managers over breakfast. The day’s education will begin with an introduction of our morning speaker, Jim Mooney of Freedom Storage Management. After lunch and networking, we will hear an industry and legislative update from SSA’s own Tim Dietz.

You can check out the descriptions of each session as well as the day’s agenda below.

Thursday, October 7, 2021

8:30 AM – Registration and Breakfast
9:00 AM – Opening Remarks
9:15 AM – Fresh Off the Presses: A 2021 Manager’s Playbook with Jim Mooney, Freedom Storage Management

2020 introduced us to a world of new challenges and changes. So what did we learn? And what new actions can we take forward as our new normal? In this session, we are going to focus on five key areas where managers can make a major difference to the operations of their facility. These points include managing online and in-house rentals, merchandise sales, collections, reviews and referrals, and how and why you should include contactless interactions with your tenants.

11:30 AM – Lunch and Networking
12:30 PM – Industry and Legislative Update with Tim Dietz, Self Storage Association

President and CEO Tim Dietz will provide us with an update on the current and upcoming legislative actions of the SSA’s legal team and what we can look forward to working on in our states. There will also be discussion on the state of our industry.

2:00 PM – Adjourn

Registration Fees

Member Rate: $75 ($85 after 9/8/21)
Nonmember Rate: $89 ($99 after 9/8/21)
Event Sponsorship: $300 (Includes one attendee registration, a cocktail table to showcase your company’s materials, your logo in the program, your listing on our website, and verbal recognition from the podium.)

Not a member? Join while registering and pay the member rate!
Can’t make it? Check out our other sponsorships for added visibility.

Disclaimers & Policies

  • Refunds will be issued for the full amount minus a $30 administration fee if received in writing by September 23, 2021. Refunds cannot be issued after September 23rd.
  • NeSSA reserves the right to use your image or likeness in any pictures taken by staff or Board members, unless an express written request is received by September 23, 2021.
  • NeSSA reserves the right to cancel an event due to any circumstance which would make the event non-viable. If NeSSA cancels an event, registrants will be offered a full refund. Should the event be postponed, NeSSA has the right to either issue a full refund or transfer registration to the same event at the future date.

Registration Acknowledgement
For the health and safety of all attendees, the Northeast Self Storage Association is complying with applicable health and safety requirements and CDC recommendations. We need the help of all attendees to accomplish this as effectively as possible. By registering for the NeSSA 2021 Fall Retreat, you agree for your safety and the safety of all attendees, you will not attend the NeSSA 2021 Fall Retreat if you have any symptoms of illness or have had recent exposure to COVID-19.

In order to protect the health and safety of all NeSSA 2021 Fall Retreat attendees to the fullest extent possible, you agree to engage in responsible health and safety conduct consistent with current CDC recommendations. You also agree to comply with all COVID-related procedures implemented by the Northeast Self Storage Association and The Publick House Historic Inn and Country Lodge including procedures related to mask-wearing, social distancing, etc. These procedures will be communicated to attendees by the Northeast Self Storage Association prior to the event.
Thank you for doing your part to make the NeSSA 2021 Fall Retreat a safe and successful event.

Marketing Tips and Tricks Webinar

Come learn tricks and tips on what you should be doing to market your self storage facility at our next webinar on Tuesday, August 17th at 11:00 AM. With the world evolving it can be challenging to understand how to best spend your marketing dollars. The speaker of this webinar, Melissa Stiles of Storage Asset Management, will cover the top five marketing avenues that you can do now!

Let’s interNetwork!

It’s been a while since we’ve seen each other, and that needs to change! Let’s catch up over Zoom and knock the dust off our social skills before we get back to live events this fall. This get-together is completely informal, so come as you are! Messy hair, yoga pants, or even while you’re manning your facility’s office; we just want to see how you’re doing.

NeSSA’s virtual networking event is taking place Thursday, June 10th at 3:00 PM EST. This hour of interaction and networking is free to whoever would like to join us, so block out your calendar and register today. There may also be opportunities to win some prizes!

Sponsorships are available for this event! Contact Courtney for more information.

Tenant Insurance & Protection Webinar

You’ve heard of both tenant insurance and tenant protection plans… but do you know what the differences between them are? During our next webinar on Thursday, June 17th, our speakers will lay out what each program has to offer, why they’re a good idea for your business, and how to easily implement them at your facility. Join Chris Betteridge from Deans & Homer as he updates you on all things tenant protection and Damon Emerson of StoreEase Virtual Management for a lesson in tenant insurance. Be sure to bring plenty of questions!

2021 EXPO Update

Due to the repercussions of the COVID-19 pandemic, the Northeast Self Storage Association Board of Directors has had to make the difficult decision to reschedule the annual Northeast Storage EXPO until 2022. At this time our venue is still shut down, and the state of Massachusetts is imposing a 10-day quarantine or a recent negative COVID test to outside travelers along with additional gathering restrictions. With so many unknowns, planning a large event is impossible at this time.

In order to allow enough time for these obstacles to subside, the EXPO will now be held May 10th and 11th, 2022 at the MGM in Springfield, MA. All exhibitors have been informed and given the option of a full refund or a registration transfer, and speakers have been notified as well.

We will continue to plan our live half-day educational Retreat for October 7th, 2021 at the Publick House Historic Inn in Sturbridge, MA. More information on this event will be available soon.

NeSSA remains dedicated to providing our members and all those within the Northeast storage industry with the highest quality of education and most accurate information possible. We will be reaching out in the coming weeks with a survey about education; please be sure to participate so your voice is heard. You can also check back here and on our social media pages for news and updates.

Like you, we are once again extremely disappointed that we will not get to meet at our EXPO this year. Know that we are here for you and that you can reach out to us with questions at any time.

Should I Build or Buy? Webinar

In our next webinar on April 7th, we will cover some of the details to consider when forming an expansion strategy. Our speaker, Steve Hajewski of Trachte Building Systems, will start with a discussion on determining value of an existing property and what you can pay for vacant land for a new project. The presentation will cover a variety of topics related to planning and permitting an expansion, and common snags that developers run into during the process. We will also discuss the improvements that you’ll look at when you purchase an older facility – including security, management, and marketing, as well as some hard to fix problems and red flags to look for and avoid when buying.