FAQ

What is the Northeast Self Storage Association?

The Northeast Self Storage Association, or NeSSA, is a non-profit organization comprised of individuals and business people who have an interest in the self storage industry in the states of Connecticut, Massachusetts, and Rhode Island. NeSSA was created to promote a standard of professionalism and enhance the performance and quality of the services our industry has to offer. Our members include owners, operators, vendors, developers, investors, property managers, and suppliers of products and services that are used in self storage. Check out our About NeSSA page for more information, and catch up on how we merged several states and two associations into one.

What is the Mission Statement of NeSSA?

The mission of the Northeast Self Storage Association (NeSSA) is to strengthen the self storage industry by promoting professional standards and quality, and by presenting a unified voice on issues affecting the industry in the northeastern United States.

Why should a self storage facility owner or industry supplier join NeSSA?

There are endless benefits with a NeSSA membership. We provide multiple networking and educational events, an attorney-generated lease agreement, our quarterly magazine, an indirect membership with the national Self Storage Association, a growing online member resource section for each individual state, scholarship opportunities to employees and families of our members, and lobbying on your behalf and the state levels among other things.

How do I join?

Simple! You can register online or call (617) 600-4481 to join by phone. Membership is only $300 per calendar year which includes your first facility, and $75 for each additional facility.

Where can I get information on the events and educational programs hosted by NeSSA?

You can visit our Events page to view and select from our different programs.

We host webinars on even months, a Spring Retreat which serves as a small day of education with sponsorship opportunities, and our annual Northeast Storage EXPO every fall complete with an exhibit hall, keynote speakers, breakout sessions, roundtables, and more.

How can our company advertise to the members of the Northeast Self Storage Association? Can we get the membership mailing list?

NeSSA has several ways suppliers and vendors can reach members of our association. Advertising is available in our quarterly newsletter, the Northeast EDGE, here on our website, and in the form of sponsorships for our networking and educational events. ALL members of NeSSA are able to view the membership directory online.

A membership mailing list is made available in electronic format to members only. We do not provide member information to nonmembers or for those members who choose to keep their information private.

I am interested in building or owning a self storage facility. Where can I find information on acquiring and/or developing a facility with information from how to best use my land to designing unit mixes to managing the finished product?

Use our advanced search feature on the website to locate vendors that provide the specific information you need. Each vendor has chosen a category that best explains the products or services that they provide. You can also attend a networking program to meet people that can direct you to your answers.

Where can I get legal help?

NeSSA does not provide legal advice. However, the Self Storage Association provides SSA members exclusive access to the legal hotline services of the Self Storage Legal Network (SSLN). The SSLN is available only to SSA members and is one of the best sources available for obtaining industry related legal information. Attorneys D. Carlos Kaslow, Joseph D. Joiner, and Scott Zucker, whose combined experience in the self storage industry exceeds 50 years, operate the SSLN. For more information visit www.selfstoragelaw.com.

How do I get the Northeast EDGE Magazine?

The EDGE is published quarterly by NeSSA and provides pertinent information on current trends in the self storage industry, activities of the association, and informative articles on legal, management, and operational issues. The subscription is free to members and unavailable to nonmembers. However, we have a sample edition of Northeast EDGE available online only.

If you are not a member but would like to be added to our informational mailing list please contact us.

What is the difference between NeSSA and the national Self Storage Association (SSA)?

The SSA is a national trade association that covers self storage issues on a national level. NeSSA provides a more local, grassroots focus and answers the needs and trends of conducting business in the states of Connecticut, Massachusetts, and Rhode Island. Many of the issues facing self storage owners and operators are local in nature.

I am interested in becoming more involved in the self storage industry. What should I do?

If you have yet to join the Northeast Self Storage Association, we recommend you start there! You can then attend educational sessions, networking events, and online learning that address issues within your state’s self storage industry.

Second, you can contact NeSSA at (617) 600-4481 or one of the NeSSA Board Members and ask what other opportunities are available. We have several committees that are always in need of new volunteers and we hold nominations for Board members every August. We’d be excited to work with you!

I would like to have a company manage my self storage facility and/or have a consulting company analyze my self storage facility. Do you know where I can find information regarding property management and consulting companies?

We recommend you try searching our Vendors page. There, you can search by state, city, zip code, or even by specific service type to find a qualified NeSSA member vendor.

I have a legal question about the rights and liabilities of self storage owners/operators and/or self storage tenants.

NeSSA does not provide legal advice, however our members who are also affiliate members of the national SSA are encouraged to join the Self Storage Legal Network (SSLN). The SSLN is a convenient way to have legal questions answered accurately and quickly by attorneys with substantial experience in the self storage industry. For an annual subscription fee, there is no limit to how many times you may contact the SSLN for legal information. To sign up for this program, please contact the SSA at (703) 575-8000.

Where can I find up-to-date information about my state’s lien laws?

Our members can access state-specific timelines and updated information regarding lien laws under their corresponding state resource page (must be logged in to view). Remember, this is informational only and any questions regarding lien laws should be directed to your attorney.

Where can I obtain a current self storage rental agreement?

NeSSA now offers updated attorney-generated lease agreements for Connecticut, Massachusetts, and Rhode Island. Thanks to attorney Jeffrey Greenberger, we are able to offer these agreements to our members for $99. Once purchased, members will receive an email with an attached Word document of the Standardized Rental Agreement. The lease cannot be shared with facilities or businesses outside of your own and can no longer be used if membership expires.

If you are a member and would like to purchase the lease agreements, simply login to the site, click on the Products page, and choose what you would like to purchase. Please allow up to 1 week for processing; materials will not be sent until payment has been received.

What is mini storage, and why would I use it?

Mini storage is another name for self storage, which refers to a lockable unit in which customers store their goods. Self storage allows customers who are relocating, selling a home, or simply looking for more space for their possessions or a place to store their items. Businesses frequently use self storage to store inventory or paperwork, rather than having to lease additional expensive commercial space. Unlike portable or door-to-door storage, self storage facilities allow customers to retain a key to the unit and code to entry gates so that they are not forced to make appointments to access their goods.

How do I find a storage unit to rent in Connecticut, Massachusetts, or Rhode Island?

To find a NeSSA facility member, please go to the Members page and search by the state, city, or zip code in which you are looking for storage.

I am storing my belongings at the facility of one of NeSSA’s members and am having trouble resolving an issue with that property. Can NeSSA help me?

Generally NeSSA does not get involved in matters concerning individual facility disputes and complaints. We encourage you to first take up the matter with the owner or management company that operates the facility where you are storing your belongings, and then seek legal assistance if necessary to resolve the issue.